Bulk SMS Services for Banking and Financial Services
Bring a range of banking and financial services directly to the customer’s mobile phone via Cloud7 SMS. Put an end to endless wait times and tardy paper communications by sending timely alerts and notifications via SMS APIs.
Send customers their bank statements, insurance-policy updates, loan approval status, credit card approvals, payment receipts and much more as SMS attachments with Cloud7. Save paper and save the customer a trip to the bank.
The money alert
Keep customers in the loop through instant SMS notifications on everything from cash withdrawals to card usage. Alert them on fund transfers and send SMS OTPs (one-time passwords) for secure transactions using Cloud7 API gateway.
Rope in new clients
Cut out frequent cold calls. Allow prospects to show interest in your financial products and services via a simple SMS. Promote your SMS contact info - keywords, shortcodes and long codes - in all marketing communications.
Customer service on SMS
Make your customers feel well served by instantly sending information ranging from account balances to nearest branch locations when requested via SMS. Make the SMS a tool for customer service by making it a 2-way communication channel.
Promote new products and services
Promote new products and get clients to sign up for new services with SMS marketing campaigns. Insert a simple web URL link as ‘call-to-action’, measure client response and fine-tune your campaigns.
Instant customer feedback
Are your clients happy or unhappy? Do they think your service is exceptional or mediocre? Get instant feedback on customer experience and map bank performance by branch and region by sending Cloud7 mobile-optimized surveys.
Monitor and control all communication
Create completely secure customized SMS templates that are locked down for sub-users with Cloud7 enterprise-grade features. Monitor and keep track of usage for internal performance and regulatory audits.
Bring the broker to the phone
Act like a real-time broker to customers through automated SMS updates for everything from market moves and interest rate changes to fund NAVs. These can be every hour or every month, customized to client needs and transaction frequency.
Get ahead with bespoke services
Need help on how to leverage Cloud7 and improve your services? Our dedicated team helps tailor solutions for your business needs, whether it’s setting up and managing campaigns or helping you integrate various backend systems.