Wasting time on frequent queries? Offer customers shipping updates in real time through various stages with automated messages by integrating the tracking software with Cloud7 SMS APIs.

Avoid wasted delivery trips. Let customers decide when they can take delivery by sending an SMS to your dedicated inbox set up using Cloud7 long codes and short codes. A win-win for all.

Add another channel for sending invoices, billings, consignment status and more. Use Cloud7 SMS attachments and web URLs and enhance your customer experience.

Allow your customers to receive updates on-demand. Forward inbound texts to your tracking software and set automated responses or respond manually.

Save time. Attach maps and detailed directions using a short link so that delivery staff can be more efficient.

Enable customers to get information on drop-off or pick-up points by sending a simple SMS with their pincode to your dedicated short codes or long codes.

Assess customer satisfaction easily in real time by using Cloud7’s mobile optimized data capture forms that also help you know your customer better.

Be one step ahead. Keep messages ready to send with our Email to SMS gateway feature, API integration or the Cloud7 Messenger mobile app.

Let your branches conduct their own SMS campaigns while you centrally manage the credits distribution, restrict user privileges and lock down templates with Cloud7’s enterprise-grade features.